RETURN POLICY

 

Please find our return policy and procedures related to the below circumstantial instances.

CANCELLED ORDERS

We are not able to cancel an order once it has been placed.  We are unable to offer refunds, returns, or exchanges unless the products were delivered incorrectly or are damaged.  Please note, beautifulwitness.com reserves the right to refuse all returns, reshipments and refunds without the required arrangements.

CHANGED ORDERS

Should you find yourself in the position to change a confirmed order, we will do our best to accommodate your request however; there is no guarantee that any changes can be made once an order is placed.  Contact info@beautifulwitness.com as soon as possible.

INCORRECT ORDERS

In the unlikely event that a product arrived and is incorrectly supplied, please contact info@beautifulwitness.com within 48 hours of receipt so we can resolve the issue.

DAMAGED ORDERS

In the unlikely event that a product arrived damaged, please contact info@beautifulwitness.com within 48 hours of receipt. Please include photos of the damaged product/s and a screenshot of your order number / confirmation email so we can resolve the issue.

Please contact us via info@beautifulwitness.com for assistance in any of the above circumstances.